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“the value of know-how”

In the early 20th century, the renowned electrical engineer Charles Steinmetz was hired as a consultant and brought to General Electric's facilities in New York.  GE had encountered a problem with one of their huge electrical generators and had been completely unable to correct it. 

Steinmetz conceded it was a challenging problem to diagnose and spent several days studying the generator and its engineering drawings. 

After he departed, GE's engineers found a large "X" marked with chalk on the side of the generator casing.  There was also a note instructing them to cut the casing open at that location and remove some of the electric coils. 

His solution worked. 

Steinmetz’s fee was $1,000.  Appreciative of his work, but wanting further clarification, the GE management asked for an itemized invoice.  Steinmetz submitted an invoice with two items:

1.   Chalk to mark "X" on side of generator:  $1.

2.   Knowing where to put the "X":  $999.


Pavilion IT – the value of know-how

General Electric learnt the value of ‘know-how’, bringing in the right person to solve their problems.  At Pavilion IT we understand the value of know-how.  We take pride in the know-how of our team and have devoted ourselves to discovering ways to help companies become more efficient and profitable. 

Pavilion IT can provide your business with a competitive edge by applying our expert know-how and experience to solving your business challenges.  Pavilion IT is a leading provider of business and IT consultation services delivering exceptional customer service and sustainable value.  As a Microsoft Business Solutions Partner we provide consultations, solutions implementation and support services using the latest software and technology.

Pavilion IT utilizes Microsoft’s proven ‘Sure Step’ methodology for scoping, planning and delivering Microsoft Dynamics AX, CRM and SharePoint projects.  Our experienced and capable team has a proven track record for delivering large scale Microsoft Dynamics AX implementations in various nations and we pride ourselves in our ability to adapt and respond to the specific local cultural and regulatory environments.


Mission Statement

We deliver product and service excellence combined with outstanding value to emerging markets. Pavilion IT provides innovative and flexible business IT solutions, consultation services, a team with diverse skills and adaptability for delivering services that exceed our clients’ expectations.


What makes us special:

  • We are focused on delivering enhanced value for our customers.
  • We are innovative and passionate about what we do.
  • We actually apply best practices, not just talk about them.
  • We are creative and flexible in providing service packages that suit the customer.
  • We combine our knowledge with experience to deliver the optimum solutions.
  • We love to harness technology for business transformation and success.
  • We are open and transparent with high standards of professional and personal integrity.
  • We have 100% referenceable clients.

Request a call

Our team would be more than happy to give you a call, and explain how our solutions can meet your most challenging business requirements.